Shipping policy

Shipping Policy

Thank You for Shopping With Us

At [Your Store Name], we are committed to providing high-quality products and a smooth shopping experience. To offer competitive prices, our products are shipped directly from our fulfillment partners and warehouses located in Asia and other international locations.

Please review our shipping policy below for detailed information regarding order processing, shipping times, and delivery expectations.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons, holidays, or promotional events, processing times may be slightly extended.

Estimated Shipping Times

United States

  • Processing Time: 1–3 Business Days
  • Shipping Time: 7–15 Business Days
  • Total Estimated Delivery Time: 8–18 Business Days

International Orders

  • Processing Time: 1–3 Business Days
  • Shipping Time: 9–18 Business Days
  • Total Estimated Delivery Time: 10–21 Business Days

Please note that shipping times are estimates and may vary depending on destination, customs clearance, local postal services, weather conditions, and other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 2–5 business days to appear after the package has been dispatched.

If you have not received tracking information within 7 business days of placing your order, please contact our support team.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

We recommend checking with your local customs office for additional information.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, we may need to contact you for verification, which could delay shipment.

We are not responsible for packages lost or delayed due to incorrect address information provided by the customer.

Lost, Delayed, or Stolen Packages

While we work closely with our shipping partners to ensure timely delivery, we cannot guarantee delivery dates.

We are not responsible for delays caused by:

  • Customs inspections
  • Severe weather conditions
  • Carrier disruptions
  • Natural disasters
  • Other unforeseen circumstances

If your package is lost in transit, please contact us and we will work with the carrier to investigate the issue.

Multiple Package Shipments

To ensure faster delivery, items from the same order may be shipped separately from different warehouses.

If this occurs, you may receive multiple tracking numbers.

Contact Us

If you have any questions regarding shipping, delivery status, or your order, please contact us:

Email: tvlinh09021990@gmai.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We are always happy to assist you.